Introduction & Overview
T91 (t91.pro) is a trusted online gaming platform in Bangladesh. We believe every user's personal data belongs to them — and protecting that data is both our ethical and legal responsibility.
This privacy policy explains what data t91 collects, why it is collected, how it is used, and how it is kept secure. By using t91's website or services, you are deemed to have accepted this policy.
This policy applies to the t91.pro website and all associated services. For any questions, please reach out to our support team.
Data We Collect
T91 only collects information that is necessary for operating the platform, maintaining security, and improving the quality of our services.
| Type of Information | Example | Requirements |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Mandatory |
| Contact Information | Mobile number and email address | Mandatory |
| Payment Information | BKash/Nagad number and transaction ID | Mandatory |
| Technical Information | IP address, browser, and device information | Automatic |
| Gaming Information | Betting history and win/loss records | Automatic |
| Preference Data | Language settings, game preferences | Optional |
What We Do Not Collect
- Full card number or CVV code
- Social media passwords or login credentials
- No biometric data without your consent
- Any personal information beyond what is necessary
How We Collect Information
T91 collects data through various methods. Each approach is transparent and conducted with the user's knowledge.
Direct Collection
You provide information directly when you register with t91, make a deposit, contact support, or participate in a promotion. This data is collected with your full knowledge.
Automatic Collection
When you visit t91.pro, our servers automatically record certain technical information. This data is used to ensure the security and performance of the site.
Information Collected from Third Parties
In certain cases, limited information may be received from authorized service providers such as bKash or Nagad for payment verification or identity confirmation purposes.
t91 never collects user data from undisclosed or unauthorized sources.
Purpose of Data Use
T91 uses collected data solely for specific, legitimate purposes. We never collect excessive or unnecessary information.
- Account Management: For registration, login, identity verification, and account security.
- Payment Processing: To process deposits and withdrawals quickly and securely.
- Service Improvement: To analyze usage patterns and improve your gaming experience.
- Customer Support: To troubleshoot issues and provide customer support.
- Promotional communications: To inform you about offers and bonuses (with your consent).
- Legal compliance: To comply with applicable laws and regulations.
- Fraud prevention: To identify and block suspicious activity.
- Responsible Gaming: To identify problematic gaming behavior and provide appropriate support.
t91 never sells or rents your personal information to advertisers.
Data Storage & Security Practices
T91 uses the latest technology to protect your data. Our security operates across multiple layers.
Technical Security
- Across all data transmissions TLS 1.3 / 256-bit SSL Encryption is applied.
- Sensitive data at rest is protected with AES-256 encryption.
- Regular security audits and penetration testing are conducted.
- Firewall and intrusion detection systems are active 24/7.
- Payment data is not stored directly on t91's servers — all transactions are handled through a payment gateway.
Retention Period
T91 retains your information only for as long as necessary. After an account is closed, certain data may be kept for up to five years as required by law. Any information no longer needed beyond that is securely deleted.
t91 servers are housed in secure data centers protected by both physical and digital security measures.
Sharing Information with Third Parties
T91 never sells your personal data. However, limited information may be shared in specific circumstances.
When Information Is Shared
- Payment Provider: bKash, Nagad, Rocket — to process transactions.
- Game providers: PG Soft, Pragmatic Play — to ensure the delivery of gaming services.
- Law Enforcement: When required by a lawful order or investigation.
- Fraud Prevention Services: To detect and prevent fraud.
t91 does not share your information with any advertising agencies, data brokers, or unrelated third parties.
Each third-party partner operates under its own privacy policy and is required to comply with international data protection standards.
Cookie Policy
T91 uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the site.
Use of Cookies
- Session Cookies: Keeps you logged in during your session and is deleted when you close your browser.
- Preference Cookies: Remembers your language, theme, and other preferences.
- Analytics Cookies: Helps us understand which sections of the site are used most.
- Security cookies: Protects against CSRF attacks and fraudulent activity.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.
Your Rights
As a t91 user, you have several important rights over your own data.
Right to Access Your Data
You can view what information t91 has collected about you at any time.
Right to Correct Your Information
You have the right to request corrections if any of your information is inaccurate.
Right to Erasure
You may request deletion of your data under certain conditions, though this may not be possible in full where legal obligations require us to retain it.
Right to Opt Out of Promotions
You can opt out of marketing communications at any time by letting us know.
Right to Data Portability
You can request a copy of your data in a portable format.
To exercise any of the rights listed above [email protected]Send us an email. t91 typically responds within 7 business days.
Child Protection
T91 is an adults-only platform. t91 does not provide services to anyone under the age of 18 and does not knowingly collect data from minors.
- Date of birth is verified at the time of registration.
- Additional age verification steps may be required before account activation.
- If a minor's data is identified, the account is immediately suspended and the associated data is deleted.
If you suspect a minor is using t91, please contact support immediately.
Changes to the Privacy Policy
T91 may update this Privacy Policy as needed. For significant changes, you will be notified via SMS to your registered mobile number or through a notice on the site.
- The date of any changes will be shown at the top of this page under "Last Updated".
- Continuing to use t91 after any changes take effect will be considered acceptance of the updated policy.
- T91 will endeavor to provide at least 7 days' notice before any major changes take effect.
Contact & Complaints
For any privacy-related questions, concerns, or complaints, please contact us directly:
- Email: [email protected]
- Live Chat: 7 days a week, 24 hours a day
- Response time: Usually within 24–48 hours
t91 treats every privacy-related request with the utmost seriousness.